In order to ensure that all guests staying at Gaia Resort have a safe and comfortable stay, we have established the following terms of use in accordance with Article 9 of the Accommodation Agreement, and we ask that you please abide by these.
If you do not abide by these terms and conditions, we may cancel your accommodation contract.
We do not allow more people than the maximum occupancy (this does not include people sharing a bed).
Please refrain from inviting friends who are not staying overnight to use the facilities.
If it is discovered that more people are using the facility, you will be asked to leave immediately and pay a penalty.
Smoking is prohibited anywhere in the building. If any smells or traces of smoking are found, you may be required to pay for house cleaning fees and replacement costs for bedding and fixtures. Please smoke in designated areas.
Minors are not permitted to use the facility alone.
Please check the terms of use of each facility regarding bringing pets (animals).
The facilities and equipment of this rental villa are loaned to guests only during their stay and cannot be taken home. Please do not take any items out of the villa.
The following items are prohibited from being brought into the venue:
i. Dangerous materials such as gunpowder, explosives, gasoline, kerosene, chemicals, toxic gases, volatile oils, etc.
(BBQ equipment other than those provided)
ii. Decayed or filthy items, or items that emit damp, foul odors, unpleasant smells, or other unpleasant odors (such as incense)
iii. Guns and swords without a license
iv. A significant amount of goods
v. Other items prohibited from possession by law, etc.
If buildings, equipment or other items are damaged, contaminated or lost due to reasons other than force majeure, you may be required to pay a reasonable amount of compensation.
Minors cannot use the facility alone.
Use by anyone other than those who have applied in advance is prohibited.
Please refrain from any behavior that disrupts public morals or peace or that may cause inconvenience to local residents.
Use of the facility for sales of goods, events, and other commercial activities (exhibitions, etc.) is prohibited.
Anti-social use is prohibited.
If you cause a nuisance to your neighbors, such as shouting at your villa, and the neighbors call the police, you will be held legally responsible for all of the nuisance.
We are not responsible for any accidents caused by the user's carelessness or failure to comply with these terms and conditions.
Please note that you are solely responsible for any damage, theft, or accidents to your vehicle or any items you bring with you.
Please refrain from modifying or decorating the interior or exterior of the property.
Guests are requested to lock the door when leaving the facility.
Please make sure to lock the door from inside while you are in your room, especially when you go to sleep.
Please refrain from meeting visitors inside the villa.
The facility will not bear responsibility if a customer becomes ill or injured while using the facility, unless the cause is attributable to the facility.
These terms and conditions may be changed without prior notice due to changes in the management policy of our facility or the enactment or revision of relevant laws and regulations.
Accommodation contracts and related agreements concluded between Gaia Resort (hereinafter referred to as the Facility) and guests shall be governed by these terms and conditions.
If the facility enters into a special agreement to the extent that it does not violate laws, regulations, or customs, the special agreement shall take precedence over the provisions of the preceding paragraph.
Anyone who wishes to apply for an accommodation contract with this facility must provide the following information:
i. Name and contact details of guests
ii. Date of stay and estimated time of arrival
iii. Other matters deemed necessary by the facility
If a guest requests, during their stay, to extend their stay beyond the date specified in item 2 of the preceding paragraph, this facility will treat this request as an application for a new accommodation contract at the time the request is made.
An accommodation contract will be deemed to have been established when this facility accepts the application for an accommodation contract as set forth in the preceding article.
When an accommodation contract is concluded pursuant to the provisions of the preceding paragraph, the accommodation fee set by this facility will be paid by the date specified by this facility.
If the accommodation fee set forth in paragraph 2 is not paid by the date specified by this facility pursuant to the provisions of the same paragraph, the accommodation contract will become invalid.
This facility may not accept the conclusion of an accommodation contract in the following cases:
i. When the application for accommodation does not comply with these terms and conditions.
ii. When a reservation has already been made.
iii. When the Guest seeking accommodation is deemed liable to conduct himself or herself in a manner that will violate the laws, public order or good morals in relation to his or her accommodation.
iv. When the Guest seeking accommodation is deemed to fall under any of the following items (a) to (c):
a) An organized crime group as defined in Article 2, Paragraph 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 3) (hereinafter referred to as an "organized crime group"), an organized crime group member as defined in Article 2, Paragraph 6 of the same Act (hereinafter referred to as an "organized crime group member"), an associate member of an organized crime group, or a person related to an organized crime group, or other anti-social forces.
(b) When a corporation or other organization controls business activities of an organized crime group or its members.
(c) A corporation in which one of its officers is a member of an organized crime group.
v. When a person seeking accommodation behaves in a manner that causes significant inconvenience to other guests.
vi. When the person seeking accommodation can be clearly detected as carrying an infectious disease.
vii. When violent demands are made regarding accommodation or an unreasonable burden is requested.
viii. When the Hotel is unable to provide accommodation due to natural disasters, malfunction of facilities, or other unavoidable reasons.
Guests may cancel the accommodation contract by notifying this facility.
If the guest cancels the accommodation contract in whole or in part due to reasons attributable to the guest (excluding cases where the guest cancels the accommodation contract before payment when the guest has requested payment by specifying a payment due date pursuant to the provisions of Article 3, Paragraph 2), a cancellation fee will be charged regardless of the reason after the reservation is confirmed. The cancellation fee rate will be in accordance with the terms of use of each facility. Please note that, as a general rule, there will be no refunds after the reservation is confirmed or after use.
If a guest does not arrive by 8:2 p.m. on the day of their stay without contacting us (or by two hours after the expected arrival time if the guest has specified that time in advance), we may consider the accommodation contract to have been cancelled by the guest.
This facility may cancel the accommodation contract in the following cases.
i. When the Guest is deemed liable to conduct himself or herself in a manner that will violate the laws, regulations, public order or good morals in relation to his or her accommodation, or when the Guest is deemed to have conducted himself or herself in such a manner.
ii. When the Guest is deemed to fall under any of the following items (a) to (c):
A. Organized crime groups, organized crime group members, associate members of organized crime groups, or people related to organized crime groups or other anti-social forces
(b) When a corporation or other organization controls business activities of an organized crime group or its members.
(c) A corporation in which one of its officers is a member of an organized crime group.
iii. When the guest behaves in a manner that causes significant inconvenience to other guests.
iv. When the Guest is clearly recognized as carrying an infectious disease.
v. When violent demands are made regarding accommodation or an unreasonable burden is requested.
vi. When the Hotel is unable to provide accommodation due to a force majeure event such as a natural disaster, calamity, or incident.
vii. When the Guest does not comply with the prohibited actions set forth in the usage regulations stipulated by the Facility (limited to those necessary for fire prevention), such as smoking in bed indoors or in the bedroom, tampering with fire-fighting equipment, etc.
Guests may use the facility from 3:00 PM to 10:00 AM the following day. However, in the case of consecutive stays, guests may use the facility all day, except on the days of arrival and departure.
Guests must abide by the terms of use established by this facility while within the facility.
The breakdown of accommodation fees, etc. to be paid by guests will be as set out in the price list of each online booking site (hereinafter referred to as each OTA).
Payment of the accommodation fees, etc. set forth in the preceding paragraph shall be made by the date designated by each OTA in accordance with the designated payment method.
Payments for last minute additions to the number of guests (up to a specified number of guests) or additional BBQ equipment must be made by the date specified by the facility using the specified payment method.
Accommodation fees will be charged even if the guest voluntarily does not stay at the facility after the facility has provided the facility to the guest and made it available for use.
This facility will compensate the guest for damages caused to the guest in the fulfillment or non-fulfillment of the accommodation contract and related agreements, unless such damages are due to reasons not attributable to this facility.
Our facility is covered by liability insurance to deal with the unlikely event of a fire or other disaster.
If a guest's baggage or belongings are found left behind at the facility after check-out, and the owner is identified, the facility will ask for instructions. However, if any costs for delivery, etc. are incurred, the owner will be responsible for these costs. Please note that if the owner does not provide instructions or the owner cannot be identified, the property will be stored for 10 days, including the day it is found, and then disposed of. Food, drink, and disposable tools will be disposed of on the same day.
When guests use the parking lot of our facility, our facility simply lends the space and does not bear responsibility for the management of the vehicle.
If this facility suffers damage due to the guest's willful misconduct or negligence, the guest will be required to compensate this facility for the damage.
The contents of the terms and conditions may be changed without prior notice due to changes in the management policy of this facility or the establishment or revision of relevant laws and regulations.